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Products
Tiling & Flooring
  • View All Tiling & Flooring
  • Levelling Compounds
  • Flooring Underlayments
  • Flooring Adhesives
  • Wood Glues
  • Decoupling Membranes
  • Tile Adhesives
  • Tile Grout
  • Tiling Tools & Ancillaries
  • Waterproofing & Tanking
    • Tools & Equipment
  • View All Tools & Equipment
  • Brushes and Rollers
  • Ladders
  • Tiling Tools & Ancillaries
  • Trowels & Scrapers
  • Squeegees and Paving Tools
  • Mastic Guns
  • Line Marking Paint
  • Measuring & Marking Tools
  • Plastering Tools
  • Tapes
  • Cleaning Wipes & Supplies
  • Garden Hand Tools
  • Lubricants & Sprays
  • Surface Protectors
  • Workwear & Safety
    • Garden & Landscaping
  • View All Garden & Landscaping
  • Jointing
  • Bedding
  • Garden Hand Tools
  • Garden Paints
  • Squeegees and Paving Tools
  • Surface Cleaners and Treatments
  • Sealing and Protecting
    • Leading brands

    Carefully chosen for quality

    Next day delivery*

    Free on selected items

    Great prices

    On best-selling items

    feefo reviews
    Customer approved

    Rated exceptional

    Frequently Asked Questions

    Contact and Opening Hours

    How can I contact you?

    For sales or customer service enquires please email us at [email protected] or call us on 01291 437 806

     

     

    What are your business opening hours?

    Our branch openings hours are

    Caldicot – Monday to Friday – 7.30am – 5.00pm – Closed Bank Holidays

    Essex – Monday to Friday – 5.30am – 5pm – Closed Bank Holidays

    Leeds – Monday to Friday – 7.30am – 5.00pm – Closed Bank Holidays

    Glasgow – Monday to Thursday – 7.30am – 5.00pm, Friday 7.30am to 3.30pm – Closed for Scottish Bank Holidays

    Delivery

    Where is my order?

    When your order has been confirmed our warehouse team will prepare your order for dispatch. If any items are out of stock or we expect any delays, we will contact you at the earliest opportunity via the contact details you have provided when placing your order.

    When your order has been collected by our couriers you will receive tracking information allowing you to follow the progress of your delivery.

    How long will delivery take?

    All in stock items will be dispatched on a next working day delivery service. Non-stock items can take 3-5 working days. If we expect any delays to your order, we will contact you at the earliest opportunity. Please check the delivery time on the product page before ordering and check the delivery time on your order confirmation.

    I received a ‘Postcode not accepted’ message when trying to place an order. What does this mean?

    Due to additional charges from our couriers for delivering to some Scottish Highlands, Islands and Channel Island postcodes, extra delivery fees to these postcodes may apply. Please contact customer services on 01291 437 806 or email [email protected] where we will be more than happy to help.

    Can I track my order?

    When your order has been collected by our couriers you will receive tracking information allowing you to follow the progress of your delivery.

    My order hasn’t arrived…

    If your order hasn’t arrived within the expected timeframe, please contact customer services on 01291 437 806 or email [email protected] at the earliest opportunity and we will be more than happy to help.

    Refunds and Return

    How do I return an item?

    Please send any return requests to [email protected] or call 01291 437 806. You can view our returns policy here.

    When will I receive my refund?

    When your return has been confirmed by our warehouse team your refund will be processed. This can take up to  7 working days depending on the banking service you have used.

    Can’t find what you’re looking for?

    For sales or customer service enquires please email us at [email protected] or call us on 01291 437 806 Monday to Friday 8am – 5pm.
    Contact us