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For a quick answer to questions on contacting us, your order or our refund policy browse our FAQ’s.
Lost or damaged item?
Our dedicated warehouse team take pride in packing and dispatching your order safely and securely to ensure it arrives complete and ready for you to use. If part of your order is missing or has arrived damaged, please get in touch with our customer services team.
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You will receive tracking information by email when your order is ready for collection from our couriers. You can track the progress of your delivery by following the link in the email provided by the courier. Please get in touch with our customer services team if you need help with the status of your delivery.
Our details
Opening hours: 8am-5pm, Mon-Fri.
Site and Home
Unit 16A
Severn Bridge Industrial Estate
Caldicot
NP26 5PT
Company Details
Head Office: Unit 16A, Severn Bridge Industrial Estate, Caldicot, NP26 5PT.
Registered Address: Solseal Ltd, Cedar House, Hazell Drive, Newport, South Wales, NP10 8FY.
Company Number: Registered in Newport, United Kingdom, 01940708